Receive your order in 1 Week or You Get Paid $60!
RECEIVE YOUR ORDER IN 1 WEEK OR LESS TO CANADA! We know that it’s important to meet delivery deadlines, your time is valuable, and so if we’re late, we’ll pay you $60!
Orders must be a minimum of $200.00 to qualify for a $60 credit. Is your order is under $200? Don’t worry, you still earn $10 in your pocket! We know that deadlines are important, that is why we are happy to offer this free delivery guarantee service!
Learn how to claim your credit
How does the 1 Week Delivery Time Work?
Our 1 Week Delivery guarantee is calculated based upon a 10:00am PST order cut-off. All orders placed after 10:00am are considered placed the following business day for calculation purposes. For example, an order placed on a Monday at 10:30am would be guaranteed to arrive the following Tuesday. An order placed at 9:30am on a Monday would be guaranteed to arrive the following Monday. If an order is placed after 10:00am on a Friday or over the weekend, the 1 Week Delivery guarantee starts the following Monday (to arrive the following Monday). Holidays and weekends are not counted as business days.
EXEMPTIONS:
- Orders under $200 receive a $10 credit if we do not meet the delivery deadline.
- If an item is found to be Back-Ordered or Out-of-Stock at time of purchase, it is NOT eligible for our delivery guarantee.
- Orders shipped via Truck are not eligible for delivery guarantee.
- We cannot be responsible for delays due to extreme weather conditions or delays with UPS/FedEx. We cannot be responsible for delays in shipping due to invalid delivery addresses. We cannot ship to PO Boxes. If a PO Box is entered, the order will be held until a physical address can be obtained.
- Orders placed after 10:00am PST on a business day are considered placed the following business day (see calculations above). Holidays are not counted as a business day.
- Quick Delivery credits are issued on a per order basis, not per item. Only 1 Quick Delivery credit can be issued per order.
- Offer applies to new orders only. Replacement orders are not eligible for the Quick Delivery credit.
- Only standard products qualify for our Quick Delivery guarantee. Special lamping, customer finishes, or made-to-order products are NOT eligible for a Quick Delivery credit.
- Our Quick Delivery Guarantee to Canada is only offered on orders shipping to the Southern Canadian Provinces.
How to Claim Your Credit:
To claim your credit, please call or send us an email. In the subject field please enter: Quick Delivery Credit Claim. You can find our Customer Service number and email address below:
Toll Free: 1-866-203-5392 (dial 3)
Email us: Sales@1stoplighting.com